Refund Policy

Consultation and service fees, when charged, will be described before payment. Any refund eligibility will depend on the written scope of work, work already performed, non-refundable third-party costs and the reason for cancellation. Government fees, courier charges, translation costs and other third-party expenses are generally non-refundable. No refund is based solely on a government processing delay, request for evidence, refusal or other agency decision. Contact info@akalconsultants.com promptly with billing questions. A final service-specific refund policy should be included in the client agreement before paid services begin.

Questions may be sent to info@akalconsultants.com.